Last updated: 28 October 2025
Business Name: Iron & Crane
ABN: 46 990 978 500
Address: 124 Centre Road, Langwarrin VIC 3910, Australia
Contact: stuart@ironandcrane.com.au | 0407 318 465

Iron & Crane (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We only collect the information required to quote and deliver our services:

Provided by you

• Name

• Email

• Phone number

• Job details or photos you choose to share

Automatically through our website

• Device and browsing information via Google Analytics

• Service usage and performance data via Google Search Console

We do not collect payment details and we do not process online payments.

How We Use Your Information

We use personal information only for:

• Providing quotes and responding to enquiries

• Delivering our crane, fabrication, and machining services

• Improving website performance and user experience

• Safety and record-keeping requirements

• Marketing and advertising with your consent (where applicable)
  
  
  

How We Store Your Information

Information submitted via forms is processed and temporarily stored using:

• Framer forms

• Our business email systems for follow-up

We take reasonable steps to keep your information secure and prevent unauthorised access.

We never sell your personal information.

We may share information only when necessary to:

• Provide quotes or complete work (e.g., trusted subcontractors)

• Operate marketing tools (e.g., Google Analytics, Meta platforms)

• Comply with legal obligations or safety requirements

Where third-party services are used, their privacy practices apply.

Marketing and Tracking

Our website uses digital marketing tools, including:

• Google Analytics

• Meta (Facebook/Instagram) advertising pixels

These help us understand which services people need and improve our marketing reach.

You can disable tracking by adjusting your browser privacy settings.


Personal Data Rights

You may request at any time to:

• Access the personal information we hold about you

• Correct inaccuracies in your information

• Request deletion, where legally permissible

• Withdraw consent for marketing contact

Children (Under 18)

Our services are intended for adults (18+) only.
We do not knowingly collect personal information from children.

Data Retention

We retain personal information only as long as reasonably required**:**

• to respond to enquiries and provide services

• to comply with regulatory, insurance or record-keeping obligations

When no longer needed, information is securely deleted.

Links to External Sites

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those external services.

Updates to This Policy

We may amend this Privacy Policy to reflect changes to our business or legal requirements. Updates will be posted on this page with the revision date above.

Contact Us

For any privacy questions or concerns, contact:

Iron & Crane
Email: stuart@ironandcrane.com.au
Phone: 0407 318 465
Address: 124 Centre Road, Langwarrin VIC 3910, Australia

This policy complies with:

• Privacy Act 1988 (Cth)

• Australian Privacy Principles (APPs)

• Consumer law expectations for commercial service providers